Terms of service

Welcome to isdaq.com! These Terms of Service govern your use of our website isdaq.com.shop and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.

We reserve the right to modify or update these terms at any time. Any changes will be posted on this page with the updated date, and by continuing to use our site after changes are made, you accept those modifications.

2. Use of Our Website

You agree to use the isdaq.com website for lawful purposes only. You may not use the website to:

Violate any applicable laws or regulations.
Upload or transmit harmful materials, including viruses, spyware, or malware.
Interfere with the proper functioning of the website or disrupt the use of the website by others.

You agree not to misuse the website or engage in any activity that could damage, disable, or impair the website’s services or interfere with other users’ ability to use the site.

3. Products and Pricing

We make every effort to accurately display the products and prices available for sale on our website. However, errors may occur, and we reserve the right to correct any pricing or product description inaccuracies at any time.

Product Availability: Products are subject to availability. If a product is out of stock, we will notify you and either offer an alternative or issue a refund.
Pricing: All prices are listed in GBP and exclude applicable taxes and shipping costs. Shipping charges will be calculated at checkout.

4. Orders and Payment

When you place an order on our website, you are making an offer to purchase the selected products under these Terms of Service. We reserve the right to accept or reject any order at our discretion.

Order Confirmation: Once your order is confirmed, you will receive an email with your order details. This email does not constitute an acceptance of your order, but a confirmation that we’ve received it.
Payment: We accept payments through credit/debit cards, PayPal, Apple Pay, Google Pay, and bank transfer. All payments are processed securely through our third-party payment providers.

By providing your payment details, you authorize us to charge the appropriate amount for your order, including taxes and shipping fees.

5. Shipping and Delivery

We will ship your order to the address provided at checkout. Shipping times may vary based on your location, and delivery charges are based on your shipping destination. You will receive tracking information once your order has been dispatched.

Shipping Policy: We strive to process and ship all orders within 1-2 business days. Delivery times vary by location, but typically range from 3-7 business days for UK orders and longer for international orders.
Shipping Delays: While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances, such as carrier issues, customs delays, or weather conditions.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information on our returns and refund procedures. You may return most items within 30 days of receipt for a full refund or exchange, subject to certain conditions.

Eligibility for Returns: Items must be in their original, unused condition and returned with the original packaging.
Return Shipping Costs: Unless the product is defective or damaged, you may be responsible for return shipping costs.

7. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

We will not be held responsible for any loss or damage resulting from your failure to comply with this provision.

8. Intellectual Property

All content on the isdaq.com website, including text, images, graphics, logos, and software, is the property of isdaq.com Ltd or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, isdaq.com Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

The use of, or inability to use, the website.
Any product purchased from our website.
Any unauthorized access or alteration of your account or data.

Our liability is limited to the amount paid for the product or service giving rise to the claim.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

11. Privacy and Data Protection

Please refer to our Privacy Policy for detailed information about how we collect, store, and process your personal data.

12. Changes to Terms of Service

We reserve the right to update or revise these Terms of Service at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. You are encouraged to review these terms regularly to stay informed about our practices.

If you have any questions or concerns regarding these Terms of Service, please don’t hesitate to contact us: